Noticeboard

Important Information - please read

Medical Records

 

Lancashire and South Cumbria has been chosen by NHS England to be a national pilot for the digitisation of Medical Records.  Scanning these paper based records and making them digital will enable better utilisation of space, creating more clinical space, staff areas, multi team space and video hubs, removing the need for some practices to build extensions. In addition it will also make your record more easily and speedily accessible to clinical staff within your practice.

 

Your complete GP medical record will be digital and stored in a secure cloud based clinical system (only accessible by your GP practice) with the paper based records being securely destroyed following BS EN 15713:2009 Secure destruction of confidential material.  Your GP will still be able to access your records easily within this system. The scanning and destruction of the paper records will follow strict data protection guidelines adhered to by the NHS. As with paper based records, digital records are stored for the durations specified in the Records Management Codes of Practice for Health and Social Care. For GP patient records, this states that they may be destroyed 10 years after the patient’s death if they are no longer needed.

If you wish to discuss the scheme, please inform the Practice direct either by

Letter or via e-mail 

 

Philip Jones

Bridgegate Medical Centre

Winchester Street

Barrow in Furness

Cumbria

LA130HJ

 

Email – Mbccg.a82009@nhs.net

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PLT - Thursday 19th November 2020

Bridgegate Medical Centre will be closed for GP and staff training from 1pm today and re-open tomorrow morning at 8am.


If you require urgent medical attention contact 111 the out of hours service.

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Important information please read

The advice for anyone in any setting is to follow these main guidelines.

  1. If you have been in contact with someone with coronavirus or have returned from an affected area identified by the Chief Medical Officer as high risk and you are feeling unwell with a cough, difficulty breathing or fever, stay at home and use the NHS 111 online coronavirus service or call NHS 111.

  2. Wash your hands more often than usual, for 20 seconds using soap and hot water, particularly after coughing, sneezing and blowing your nose, or after being in public areas where other people are doing so. Use hand sanitiser if that’s all you have access to.

  3. To reduce the spread of germs when you cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue, and throw the tissue away immediately. Then wash your hands or use a hand sanitising gel.

  4. Clean and disinfect regularly touched objects and surfaces using your regular cleaning products to reduce the risk of passing the infection on to other people.

At the current time and based on our understanding of what is known of COVID-19 and other similar respiratory viruses, it is likely that older people and those with chronic medical conditions may be vulnerable to severe disease. As more information emerges, recommendations may change.

Corona.pdf

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  Hepatitis B Vaccine

Hepatitis B Vaccine is no longer available free on the NHS.

It is available at the surgery and there will be a charge of £65 per dose.

                       

 

Appointments

circled_dayAll surgeries are by appointment and appointments are available each day and can be made at the desk or by telephone. You will be given an appointment to see the doctor of your choice if possible but in certain circumstances you may be offered an appointment with another doctor in the practice. Urgent cases will be seen on the same day and routine appointments at the first available time. Telephone consultations are also available as you may not always need an appointment to see your doctor.

If you arrive late for an appointment it may not be possible to fit you in and an alternative appointment may be offered.

If you cannot keep an appointment please let us know as soon as possible so that the cancellation may be offered to another patient. 

Flexible appointments - the doctors recognise that some patients cannot attend during regular surgery times due to work comittments. Please let the receptionist know if you have this problem and arrangements could be made for you to be seen at a different time is possible.

TRIAGE

Due to the high demand for appointments, we are now offering a telephone Triage appt surgery, on a daily basis, the Doctor will ring you and either offer you a prescription or advice, or if necessary bring you down to the Surgery at a convenient time.

Appointment Reminder

We now have the facility to remind patients about booked appointments, you will recieve a TEXT message when you have booked an appt, with your details, A further message will be sent 48hrs prior to your appt.

To opt into this service please contact the Receptionist, to update your mobile number.

Missed Appointments

Due to the number of patients failing to attend for their appointments this  may mean that you may not be able to see the doctor on the day that you wish to.  In an attempt to try and resolve this the practice has developed the following policy:

If you fail to attend appointments without informing us we will write to you asking if there are any specific problems preventing you from letting us know.  If you repeatedly fail to attend for appointments you may be removed from the practice list and have to find an alternative GP practice.

Change of address

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to find a doctor in your new area. There are instructions on what to do when you move to a new area on the back of your NHS medical card.

Carers

If you have responsibility for the care of another person please let us know so that our records are complete. This enables us to provide you with the best possible care.

Disabled access

Our new premises are fully accessible for people who need wheelchair access.  All the facilities within the practice are also designed for use by patients with disabilities.  If you require assistance to enter the building a member of staff would be more than happy to help.  A bell will be located outside the front entrance and a member of staff will respond.



 

 
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